HubSpot Premium Support
You’ve invested in HubSpot, and we’re here to help you realize its full potential. Our priority is to ensure HubSpot delivers optimal performance at a fraction of the cost of a full-time administrator.
Pain-Free HubSpot Maintenance
Regular HubSpot support and maintenance is crucial for EVERY account.
As a certified solutions partner, we know what it takes to keep HubSpot running smoothly. Through our premium support packages, you get cost-effective expertise without the need for a full-time administrator, allowing you to maximize your investment in the platform and freeing up your workforce to focus on what’s really important – running your business.
Support that Fits Your Needs
Just like your organization, your HubSpot account is unique and has unique needs. We identify the most important HubSpot maintenance tasks your organization needs on a regular basis and craft a plan that fits those needs.
Our Process
1.
Discovery Meeting
- Understand your business needs and goals with HubSpot
2.
Determine Needed Service Offerings
- Identify which of our HubSpot support packages best fit your requirements
3.
Implement Support Package
- Complete Maintenance tasks each month
4.
Establish Meeting and Reporting Cadence
- Set up a schedule for regular updates and reviews
Our Packages
Check out our budget-friendly packages, which enable you to plan your spending effectively. With flexible engagement, we adjust our services based on your business needs, saving you from rigid contracts or paying for services you don’t need.
Data Management
- Process documentation
- Ongoing SLA and documentation updates
- Marketing Contacts management
- Data cleanup and maintenance
- Duplicate cleanup
- Management of Unsubscribes and Hard Bounces
- Object Association audits
- List management
- Data imports
- Monthly reporting
User Adoption and Training
- Process documentation
- Ongoing SLA and documentation updates
- Ongoing team trainings (5-10 people)
- Users definition
- Paid Seat management
- Teams setup and management
- New employee HubSpot onboarding
- Custom team views
- Custom team permissions
- Custom team notifications
- Monthly reporting
Marketing Hub Operations
- Process documentation
- Ongoing SLA and documentation updates
- Campaign management
- Email setup
- Marketing Reports and Dashboards
- Custom reporting
- Workflow Automations: setup and maintenance
- Landing page setup
- Authentication of email sending domains
- Subdomain setup and monitoring
- Form creation
- CTAs setup and maintenance
- Monthly reporting
- Platform updates
Sales Hub Operations
- Process documentation
- Ongoing SLA and documentation updates
- Paid Seat management
- Ongoing Sales Hub team training
- New Sales users onboarding
- Sequences setup and maintenance
- Sales Pipeline setup
- Forecasting tools: setup and maintenance
- Sales Process improvements
- Funnel Conversion Tracking
- Bi-weekly or Monthly sales strategy sessions
- Quotes support
- Line Item management
- Payments Links: setup and maintenance
- Account Based Marketing tools maintenance and reporting
- Monthly reporting
- Sales Meetings
- Platform updates
Service Hub Operations
- Process documentation
- Ongoing SLA and documentation updates
- Paid Seat management
- Ongoing Service Hub team training
- New Service users onboarding
- Ticket Pipelines setup and maintenance
- Knowledge Base updates
- Survey updates and maintenance
- Customer Portal settings upkeep
- Monthly reporting
- Platform updates
Integration Management
- Process documentation
- Ongoing SLA and documentation updates
- Integrate new applications as needed
- Monitoring of current integrations
- Monthly reporting
- Platform updates
Don’t take our word for it!
What others say about our HubSpot work
“1 Bold Step’s willingness to learn about our business, work alongside the sales team to reach our goals, and to partner with us as though they are in-the-building teammates — that I think was most valuable.”
“1 Bold Step’s knowledge of the platform and just general follow through and responsiveness made them super easy to work with. For anything that was new or unknown, they went above and beyond to research and find answers to lingering questions or anomalies. We have nothing but good things to say about their team and are so appreciative of everything they have done. We look forward to continuing to partner with them as we build out more pieces within HubSpot.”
Ready To Grow?
Get Started Today
Ready to take your HubSpot Implementation to the next level? Schedule your discovery meeting to see how HubSpot Premium Support can help you get the most from your investment.