HubSpot Premium Support

Support Packages Built Around Your Team

Get dedicated HubSpot expertise at a fraction of the cost of a full-time admin. Choose the support that fits you best, and officially say goodbye to another messy system.

Why Ongoing Support Matters

Making sure your HubSpot is up and running smoothly by yourself just adds another “thing to do” to your plate. At the end of the day, regular HubSpot maintenance is essential. System downtime is real — and can cost your company.

As a certified solutions partner, we know what it takes to keep HubSpot running at full strength, without the overhead of hiring a full-time administrator. That means more from your platform investment, and more time your team spends focusing on running the business.

Adding HubSpot is as easy as 1,2,3…4

Step 1: Complete Your Discovery Meeting

Tell us about your business needs and HubSpot goals. Don’t be shy. We’ve seen (and heard) it all, and can help come up with a support plan that works best for you.

Step 2: Choose Your Package(s)

Identify which package(s) best fit your needs. Not sure where to start? In our discovery call, we’ll help unravel it all.

Step 3: Launch your HubSpot Support

Once you’ve chosen your plan, your HubSpot Admin will complete monthly maintenance tasks to keep your HubSpot running smoothly. Plus, we’ll always make sure you’re up on the latest, greatest processes for your organization.

Step 4: Establish Your Meeting Cadence

Set up a schedule with your HubSpot Admin for regular updates, reports, and reviews. You’ll stay in the know, while we take care of your account.

Find Your Fit

Your HubSpot account is just as unique as your business. So when it comes to getting the support you need, you should never settle for a one-size-fits-all answer.

Pick the package that matches your biggest priority, or combine them for full coverage. Pricing below is a starting point*, we’ll finalize your plan together based on your specific needs.

*Starting prices reflect the standard monthly scope listed under each package for one HubSpot portal. Higher volume, additional users, or work outside a package’s listed scope is quoted separately, not included at the starting rate.

Package 1: 

HubSpot Admin

Starting at $1,500/mo*

The foundation every business needs (trusted advisor, clean data, trained users, and connected tools).

Data & Hygiene

  • Property creation and updates
  • Marketing contacts management
  • Data cleanup and maintenance
  • Duplicate cleanup
  • Management of unsubscribes and hard bounces
  • Object association audits
  • List management
  • Data imports
  • Workflow mgt. 

Users & Training

  • Users definition
  • New employee HubSpot onboarding
  • Ongoing team trainings (5-10 people)

Platform & Access

  • Paid seat management
  • Teams setup and management
  • Custom team views, team permissions, and notifications
  • Monitoring of current integrations

 Reporting & Documentation

  • Process documentation
  • Ongoing SLA and documentation updates
  • Monthly reporting
  • Platform updates

Package 2: 

Sales Ops

Starting at $3,000/mo*

For teams that need HubSpot to actively drive revenue (pipeline, forecasting, and sales process support).

Sales Ops

  • Paid seat management
  • Sequences setup and maintenance
  • Sales pipeline updates
  • Forecasting tools setup and maintenance
  • Quotes support
  • Line item management
  • Payment links setup and maintenance
  • Account-based marketing tools maintenance and reporting

 Sales Enablement

  • Ongoing Sales Hub team training
  • New sales user onboarding
  • Sales process improvements
  • Funnel conversion tracking
  • Bi-weekly or monthly sales strategy sessions
  • Sales meetings

 Reporting & Documentation

  • Process documentation
  • Ongoing SLA and documentation updates
  • Monthly reporting
  • Platform updates

Package 3:

Marketing Support

Starting at $2,500/mo*

For teams that need campaigns, automation, and reporting to run without a full-time marketing ops hire.

Campaigns & Automation

  • Campaign management
  • Email setup
  • Workflow automations setup and maintenance

Web & Conversion

  • Landing page setup
  • Form creation
  • CTA setup and maintenance

Technical Infrastructure

  • Authentication of email sending domains
  • Subdomain setup and monitoring

Reporting & Documentation

  • Process documentation
  • Ongoing SLA and documentation updates
  • Marketing reports and dashboards
    Custom reporting
  • Monthly reporting
  • Platform updates

How does this work?

We operate month-to-month (with a 30-day out clause), prioritizing the highest-value tasks from your package each cycle, not everything at once. We track our time and give you access to our project board, so you always know where the investment is going.

Want more completed in a single month? We can add capacity at an adjusted rate.
Have a large backlog or need significant upfront cleanup? We’ll scope that as a project first, then move you into ongoing support.

Need something custom?

Service Hub support, integrations, one-time projects, or a scope larger than what’s listed above can be quoted as a custom plan. Every proposal is confirmed after your discovery call, and never assumed from the packages alone.

Don’t just take our word for it.

Here’s what others have to say about our HubSpot support.

1 Bold Step’s willingness to learn about our business, work alongside the sales team to reach our goals, and to partner with us as though they are in-the-building teammates, that I think was most valuable

Jim Voss

VP of Marketing, Hydro-Chem Systems

1 Bold Step’s knowledge of the platform and general follow through and responsiveness made them super easy to work with. We look forward to continuing to partner with them as we build out more pieces within HubSpot.

Betsy Loeks

Consumer's Credit Union

This Team Is GREAT This team is extremely knowledgeable in the platform and have been extremely helpful with ongoing support. They know what they’re doing and make it so easy to bounce ideas off of them so your CRM can be the best for you.

Dziedzic, D

Can’t say enough good things about 1BoldStep. The team was pleasant, organized, patient, knowledgeable, and enthusiastic at every step of the process, to the point where I looked forward to every call and always came away with a lot more understanding, and new tips/tools, every time. Never had a question they couldn’t answer or an issue they couldn’t help us troubleshoot. Using Asana to manage the project was helpful, and the team held us accountable and kept us on track so we knew what to expect throughout the engagement. Would recommend the team for any project! Thank you!

Christensen, J.

Ready To Grow?

Ready to get the support you need?

Schedule your discovery meeting to see how a HubSpot support package can help you get the most from your investment.